Shipping Policy

We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below:

  1. Order Processing Time
    All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
  2. Shipping Time
    Delivery time depends on your location. Typically, orders within India are delivered within 5-7 business days after dispatch, unless otherwise specified at checkout.
  3. Shipping Charges
    Shipping charges are calculated based on the weight and destination of your order. The total shipping cost will be displayed at checkout before confirming your order.
  4. Free Shipping
    We offer free shipping on select orders or promotions. Check the terms at checkout for eligibility.
  5. Delivery Areas
    We deliver to most locations across India. However, there may be some remote areas where delivery services are not available. If this is the case, we will inform you via email or phone.
  6. Order Tracking
    Once your order has been dispatched, you will receive a tracking number via email or SMS to monitor the status of your shipment.
  7. Packaging
    All items will be carefully packed to ensure safe delivery. We take great care in ensuring your order reaches you in perfect condition.
  8. Issues with Delivery
    If your order has not been delivered within the expected time frame or if you receive damaged items, please contact our customer service team within 24 hours of receiving the shipment. We will resolve the issue promptly.
  9. Incorrect Address
    Please ensure your shipping address is accurate before confirming your order. If the address is incorrect and the package is returned, the customer will be responsible for re-shipping costs.
  10. Customs and Duties
    All shipments within India are free from customs or import duties. However, for any international shipping, customs duties may apply as per the respective country’s regulations.

If you have any questions regarding shipping or your order status, please don’t hesitate to contact us at orders@vitprofiber.com.