Privacy Policy
At VitProFiber, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from us.
- Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order or sign up for an account, we collect details such as your name, email address, phone number, shipping address, and payment information.
- Payment Information: We use trusted third-party payment gateways to process payments. Your payment details are securely handled by these gateways, and we do not store sensitive financial information on our servers.
- Device and Usage Information: We collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our website through cookies and other tracking technologies to enhance your experience.
- How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, including shipping, delivery, and customer service.
- To improve our website, products, and services.
- To send promotional emails or newsletters if you opt in to receive them. You can unsubscribe from these communications at any time.
- To comply with legal obligations and resolve disputes.
- Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors who help us operate our business (e.g., payment processors, shipping companies, email marketing services). These third parties are obligated to protect your data and use it solely for the purpose of providing the services.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect the rights, property, or safety of our company, customers, or others.
- Security of Your Information
We take the security of your personal information seriously. We use industry-standard security measures, including encryption, to protect your data during transmission and storage. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience. Cookies help us analyze website traffic, personalize content, and improve the functionality of our website. You can manage your cookie preferences in your browser settings.
- Your Rights and Choices
You have the right to:
- Access and Update: You can access and update your personal information by logging into your account or contacting us.
- Opt-out: You can opt-out of receiving promotional emails at any time by clicking the unsubscribe link in the email or by contacting us.
- Delete Your Data: You can request the deletion of your account and personal information, subject to legal obligations.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on our website. Please review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at customercare@vitprofiber.com.